FAQs

You pay in full online at checkout to secure your booking. There is nothing more to pay on the day of the tour.

That’s why we ask for three possible dates at checkout. We’ll do our best to accommodate your first choice, and fall back to your second or third if needed. If none of your dates work, we’ll fully refund your payment.

Please allow up to 24 hours after paying for us to confirm your booking date.

Prices may change for seasonal reasons, but once your booking is confirmed, the price you were quoted is locked in.

If you’re at a hotel, villa, or apartment, we use the accommodation name and district you give us at checkout. If you’re at a private residence, please include a nearby landmark so our driver can find you.