FAQs
How does the deposit and balance work?
You pay a 10% deposit online to secure your booking. The remaining 90% balance is paid in cash or card on the day of the tour, when you board.
What if my preferred departure date isn’t available?
That’s why we ask for three possible dates at checkout. We’ll do our best to accommodate your first choice, and fall back to your second or third if needed. If none of your dates work, we’ll fully refund your deposit.
How long does confirmation take?
Please allow up to 24 hours after paying your deposit for us to confirm your booking date.
Will the price change after I book?
Prices may change for seasonal reasons, but once your booking is confirmed, the price you were quoted is locked in.
How will you pick me up?
If you’re at a hotel, villa, or apartment, we use the accommodation name and district you give us at checkout. If you’re at a private residence, please include a nearby landmark so our driver can find you.